Add New Location/Transfer Ownership
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      2. Add New Location/Transfer Ownership

      How Do I Transfer Ownership of a Location?

      Transferring the ownership of a location is a structured process that ensures a seamless transition with minimal disruption to operations.

      The following outlines the necessary steps and information required to initiate and complete a transfer of ownership.

      Procedure:

      1. Location Identification:

        • Provide the location reference name.
        • Provide the full address of the location.

      2. Banking Information Update:

        • Submit the new banking details which can either be a Bambora MID or a Moneris Store ID along with the respective API Tokens.

      3. Delivery System Notification:

        • If delivery operations are conducted through SkipGo, notify them of the change in ownership as they will need to create a new collect point ID. Subsequently, we will remap this ID on our end to ensure continuity in delivery services.
        • If utilizing DoorDash Drive for delivery, please have the new owner register for DoorDash Drive as a net new business entity via this form.

      4. Aggregator (Deliverect or CUBOH) Use:

        • In case of an aggregator being used for order management, there is no change required.

      5. Date of Ownership Transfer:

        • Specify the date when the ownership transfer will be effective.

      Submission:

      • All the above-mentioned information should be collated and sent to our Support Team either via email or through a support ticket.
      • For email submissions, use the subject line "Transfer of Ownership" and send it to support@smooth.tech.
      • For support ticket submissions, please use the following link: Submit a Support Ticket.