Setting up Pop-Up App Feed Cards

This article explains some important information about pop-up app feed cards. For detailed instructions on how to set up an app feed card (including pop-up), check out the “How to Create an App Feed Card” article below.

Prerequisites 

• Access to the Merchant Portal
• Admin level permissions, Marketing admin level permissions 
• Applies to mobile app only

Important Notes Regarding Pop-Up Cards

Note 1:  Introduction to Pop-Up Cards

1. Smooth now supports pop-up cards on the app feed
2. Users will see the pop-up card once when they open the app
3. Users can either close the pop-up or click a button to navigate to a specific area in the app

Note 2: Pop-Up Card Selection

1. Pop-up card selection is found in the section row style type option.
2. Important: Pop-up cards display only once per user during the designated time frame.

Note 3:  Allowing Multiple Views of Pop-Up Cards

1. To show the pop-up card more than once, create multiple app feed rows for the pop-up card you with to show more than once
2. Example: To show a card every two weeks, create a new feed row with a start date after the previous end date

Best Practices / Notes: 

• Pop up cards should be used to ensure users are aware of important information such as new products, seasonal items, new locations and exciting offers
• Only one pop-up card can be set up for your app feed for any given time period\
• While Note 3 above explains how you can allow pop-up cards to show more frequently, it is important the pop-up cards alert users to exciting offers and not be repetitive

Related Articles 

• How to Create an App Feed Card

Video Walkthrough