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      Managing Portal User Time Zones

      1. Accessing the Settings

        • Navigate to the Settings section in the system.

      2. Locating Portal Users

        • Go to the Portal Users subsection within Settings.

      3. Selecting User for Time Zone Edit

        • Scroll down to the User section and choose the specific user you want to edit the time zone for.

      4. Initiating Time Zone Edit

        • Click on the three dots next to the user and select Edit Role.

      5. Choosing Time Zone

        • In the editing interface, locate the time zone selection box (usually the fourth one down).

        • The current time zone (e.g., America/Toronto for Eastern Time) will be displayed.

        • Select the appropriate time zone for the user.

      6. Importance of Portal User Time Zones

        • The user's time zone setting impacts the timing of push notifications sent from the portal.

        • Push notifications will be scheduled based on the user's selected time zone.

      7. Adjusting Time Zone for Notification Timing

        • For notifications to be sent out in a specific time zone, ensure the portal user's time zone is set accordingly.

      8. Saving Changes

        • Once the desired time zone is selected, save the changes made to the user's profile.

      Check out our video for a step by step guide!