- Knowledge Base
- Portal
- App Settings
How do I delete a user's role from the Portal?
There are four main roles in the Merchant Portal. The role assigned to a user determines which sections they have access to. Invite team members to the Portal based on the access level you would like them to have.
You are unable to delete a role from the portal, but you can make a role inactive.
From the sidebar, click “App Settings” then “Roles and Permissions.”
Scroll down to “Roles.” In the row of the role, if you would like to edit, click on the three dots.
Click “Make Inactive.”