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      How to Connect MailChimp to Smooth Commerce

      A Step-by-Step Guide to Seamlessly Integrate MailChimp with Smooth Commerce

      MailChimp is a leading email marketing platform that enables businesses to engage with their customer base through targeted email campaigns. Smooth Commerce, on the other hand, is a robust commerce and engagement platform designed to empower restaurants and foodservice operators with a branded digital ordering experience. By integrating MailChimp with Smooth Commerce, you can leverage the power of both platforms to drive customer engagement, increase average basket size, and cultivate unprecedented loyalty.

      Pre-requisites

      Before proceeding with the integration, ensure you have the following:

      1. An active MailChimp account
      2. An active Smooth Commerce account
      3. Administrative access to both platforms

      Step-by-Step Guide

      Step 1: Retrieve Your MailChimp API Key

      1. Why it's important: The API key serves as a unique identifier that allows Smooth Commerce to interact with your MailChimp account. It's like a password for programmatic access.

      2. How to do it:

        • Log in to your MailChimp account.
        • Navigate to Account > Extras > API Keys.
        • Generate a new API key or use an existing one.

      Step 2: Submit a Support Ticket or Email Support

      1. Why it's important: Submitting a support ticket or sending an email to support initiates the integration process and ensures that a dedicated team will oversee the successful completion of the integration.

      2. How to do it:

        Option A: Submit a Support Ticket

        • Visit Smooth Commerce Support.
        • Fill in the required fields and include your MailChimp API key.
        • In the subject line, specify that the request is for MailChimp integration.

        Option B: Email Support

        • Compose an email to support@smooth.tech.
        • Include your MailChimp API key and specify that the request is for MailChimp integration.

      What Happens Next?

      Upon receiving your request, our support team will initiate the integration process. You will be notified upon successful integration, after which you can start leveraging the combined capabilities of MailChimp and Smooth Commerce.